Have Questions?

Read through some frequently asked questions and then send us a message if you have any additional questions.

Family Vacation on the USVI

If you are a U.S. citizen and want to visit the U.S. Virgin Islands, a passport is not required, but it still serves as the best identification when traveling. Otherwise, you must be prepared to show evidence of citizenship when departing the islands, such as a raised-seal birth certificate and government-issued photo ID.

If you are not a U.S. citizen, then a passport issued by your country of origin is required.

If you plan to vacation in or visit the British Virgin Islands, a passport is required.

We drive on the left side of the road. A valid U.S. or foreign license is accepted. Seat belts are required by law, and it is illegal to drive while speaking on your cell phone.

The Virgin Islands enjoy warm and sunny weather year-round. The average temperatures are 77°F (25°C) in the winter and 82°F (25°C) in the summer.

Standard 120-volt current is used in the U.S. Virgin Islands. No adapters are required unless you are coming from outside the U.S.

Both the U.S. Virgin Islands and British Virgin Islands use the US Dollar as their official currency. ATMs can be found throughout the islands, and most establishments accept credit cards and travelers checks.

The U.S. Virgin Islands and British Virgin Islands are on Atlantic Standard Time (AST). Neither observes daylight savings time, so during the spring and summer months we are on the same time as the U.S. East Coast. When the clocks fall back in the autumn and winter, the USVI and BVI remain an hour ahead.

Tipping is not included and is greatly appreciated. Tipping is customary for the greeter and concierge services.

Your greet time is scheduled based on the flight details provided to us – if you are delayed, and are arriving after business hours a contactless greet will be coordinated.

Provisioning is a great idea and makes for a smooth travel day. For groceries we suggest using Landlubbers Logistics along with Starfish Market.

Have a question we haven’t answered?

Feel free to email or call us and our friendly team will be happy to assist you, whether it’s for making a reservation or just getting the scoop on the best hidden gem restaurants.